Moderation and your privacy

At Moderation, we are focussed on building tools that empower you with your health and fitness goals, but not at the cost of your privacy. In fact, we actively design our services around trying to store and collect as little information about you as possible.

We only collect and retain information that is absolutely necessary for us to provide or develop our service, and whenever possible we disassociate any personally identifiable information from the data we retain.

User Provided Information

Information you provide is only ever stored on your device, unless otherwise stated. We do not send or synchronize all of your data across the internet.

If you email us for assistance or to give us feedback, your email address and your conversations are stored within our email system. This helps us identify common support queries and provide you with a better service should you email us again.

At your request, we will gladly delete all email data relating to you. We will never share any of our correspondence unless forced to do so, as detailed in the section 'Disclosure Of Your Information'.

Automatically Collected Information

Beyond what has been outlined above, some anonymous usage data may be recorded. None of this data can be directly linked to you in any identifiable way.

By default we collect aggregated event information, such as what features of the app you have used. This is so we can understand customer usage and make improvements to our service. This data does not contain any personal identifiable information. You can opt out of this process by going to Settings > Privacy in the App.

Our server software also stores basic technical information, such as your IP address, whenever you access the website.

Disclosure Of Your Information

Although our default stance is to avoid disclosing any information you provide with anybody else, we may disclose information as required by law, in the event of a merger or acquisition, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety, or the safety of others.

Third Party Analytics

We use the following third party services to understand how our service is being used and to help us make improvements.

Changes

If Moderation makes changes to any terms or conditions of this privacy policy, these changes will be posted on the site in a timely manner. We reserve the right to modify this privacy policy at any time, so please review it frequently.

Contact

If you have any further questions about how Moderation collects, stores and manages your data, then please get in touch at privacy@moderation.app